IMPORTANT INFORMATION
Please review this information before booking. By placing an order, you agree to these terms.
📅 Availability & High Demand Dates
Spring and summer are our busiest seasons.
We recommend requesting a quote first to confirm availability before booking.
Orders are not guaranteed until your down payment is received.
💵 Payment
• A 30% non-refundable down payment is required to secure your date
• Remaining balance is due before your event
• Your date is NOT reserved until payment is received .
🚚 Delivery Information
• Delivery fee is not included in base pricing
• Delivery is calculated based on distance
• Items are delivered curbside (driveway or front area)
• Setup is NOT included unless selected.
🛠️ Setup & Takedown
• Setup & takedown is available for an additional fee
• If not selected, customer is responsible for setup.
🏕️ Tent Setup Requirements
• For grass setup: Gopher State One Call is required before installation
• Tents can be staked into grass or weighted on concrete (additional fee)
• Customer must ensure the setup area is clear and ready
• We are not responsible for underground utilities or sprinkler damage
• Permits (if required) are the customer’s responsibility.
❌ Cancellation Policy
• Down payment is non-refundable
• Cancellations within 7 days of the event may be subject to additional charges
• Same-day cancellations are non-refundable.
⚠️ Additional Notes
• All rentals must be returned in the same condition
• Missing or damaged items will incur additional charges
• We reserve the right to adjust orders based on availability