Frequently Asked Questions

Here are the most common questions before booking. If you still have questions, feel free to contact us.

  • YES, all of our featured packages include setup & takedown for a stress-free experience.

    For individual rentals, setup options may vary depending on the equipment selected.

  • We typically do not deliver to public parks or Airbnb locations unless special arrangements are made in advance.

  • We recommend booking as early as possible, especially during spring and summer, as availability is limited.

  • Changes can be made based on availability. We recommend requesting any changes as soon as possible.

  • Yes, a 30% non-refundable down payment is required to secure your date.

    The remaining balance is due before your event.

  • Tents provide protection from rain, but weather conditions are beyond our control. Orders are non-refundable due to weather.

  • No. Your date is only reserved once the down payment has been received.

    We recommend booking as soon as possible, especially for weekends, as availability is limited.

  • Yes, sidewalls, lighting, and other add-ons are available for an additional fee.

  • Delivery is scheduled based on route availability. Exact times are coordinated prior to your event.

    All items are delivered curbside (driveway or front area). Setup is not included unless selected.